Frequently Asked Questions

Payment may be made securely using your debit or credit card. Payments are processed by Sagepay (formerly Protx) who are recommend by leading banks and provide a very secure environment for on-line payments. We also accept payment by personal cheque (UK sterling only).

For payments via Sagepay your card details are not passed to Cool’n’Crafty.

You will find full details here: Delivery & Returns

If you want to make sure you receive the crafty presents you want (without having to buy them yourself), use our wish list facility.

To set up your list, first register (or login) on the website.

Then browse through the shop and when you find something you'd like, click on the "Add to wish list" link (under the product photo).

To let people know about your wishlist, just let them know the email address you used to register and the Cool 'n' Crafty website address (www.coolncrafty.com).

They then click on "Wish List" and enter your email in the search for wish list box.

Hopefully, you will then receive lots of the crafty goodies you want!